
–90–
TROUBLESHOOTING GUIDE (cont’d)
C O N T R O L
SYMPTOM POSSIBLE CAUSE REMEDY
1. "AC POWER" light off. 1a. Interrupted AC power supply. 1a. Check transformer connection and
Powerline circuit breaker.
2. Digital communicator
message not being received.
2a. AM100 in TEST mode.
2b. Telephone connection not secure.
2c. Digital communicator malfunctioning.
2d. Telephone number in program needs
prefix or access code.
2e. Telephone call to central monitoring
station re✱uires operator assistance.
2a. Remove from TEST mode.
2b. Check all connections.
2c. Check with a different AM100.
2d. Program prefix or access code into the
AM100.
2e. AM100 system cannot work in this
situation.
3. Does not arm properly. 3a. Ready light not on. 3a. Check for faulted zones and make intact,
or use Bypass arming, if desired.
4. AM100 doesn't respond to
keystrokes on keypad.
4a. "CC" or "MODEM COMM" displayed.
4b. "d1" or "Busy-Standby" displayed.
4c. "E4" or "E8" displayed.
4d. Keypad address setting incorrect.
4a. System is in communication with
downloader at central station. Wait
until download session is finished.
4b. System has just been powered and is in
its one minute initialization. To bypass
this time, press '#' + '0'.
4c. More zones have been programmed than
the zone expansion modules can handle.
Delete some zones or use a higher
capability RF receiver.
4d. Keypads must be set for address 31 (non-
addressable mode).
S M O K E D E T E C T O R
SYMPTOM POSSIBLE CAUSE REMEDY
1. Detector alarms, no
apparent reason.
1a. Dust, dirt in sensing chamber.
1b. Improper location.
1c. Unit malfunctioning.
1a. Clean unit's sensing chamber with
vacuum cleaner per unit's instructions.
1b. See unit's instructions for locations to
avoid. Relocate as necessary.
1c. Replace detector.
2. Detector's siren sounds. 2a. Unit not receiving required power.
2b. Unit malfunctioning.
2a. Check for proper installation of battery.
Try new battery.
2b. Replace detector.
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